---------------------------------------------
11100023451560088967
WALLACE HARRIS
116 TRENT HOUSE RD, null, IRMO, SC, 29063
7091
540046
IMEI: 356294091890052
ICCID: 89148000005039584495
MDN: 779 423 3635
Cricket
acct: 443722820
pin: 1253
Call Back Number: 815 505 0042
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to get the device activated by porting. I authenticated the acct and I gathered all of the info that is needed.
I checked eligibility, and I verified IMEI and ICCID.
I did set 3hr SLA with the cust.
I called over ot the OSP and they were able to provide the acct info. I was able to port successfully. I did 360 testing, but when I called the cust that connection had a lot of static. I tried a 2nd time and the same thing. I adv the cust that it was a very bad connection and I will have to get her over to tech support to see if they woul dbe able to send her out a new dev. not sure if they will be qable to trouble the static issue.
---------------------------------------------
11200040841560093895
AMBER KILGORE
416 LEWIS AVE, null, SHELBYVILLE, TN, 37160
6056----> 5462
[email protected]
528373
IMEI: 357929090517649
ICCID: 89148000005053407623
MDN: 407 508 9711
OSP: Vzw
Acct: 092524828100001
Pin: 9583 or 1030 or 2010
Call Back Number: 931 212 2482
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken:
cust called in to get the device activated by porting. I authenticated the acct and I gathered all of the info that is needed.
I checked eligibility, and I verified IMEI and ICCID.
I did set 3hr SLA with the cust.
I was able to port successfully. I did 360 testing, everything successful
---------------------------------------------
11205046121560095733
Halene Sell
735 HILLCREST DR, null, SAINT MARYS, OH, 45885
6538---->
546103
unable to authenticate
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
00003141051560096061
DALE STONE
W272 S 3927 OVERLOOK LN, null, WAUKESHA, WI, 53189
1162
[email protected]
472765
OSP: vzw
Acct: 42485208800001
Pin: 0869---- J3ss3
MDN: 262 510 3037
IMEI: 357506094223687
ICCId: 89148000005053288221
Call Back Number: 262 951 0475
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to have his dev activated by porting. I authenticated the acct and I gathered the info and I was able to port the number over. I did set the 3 hr SLA with the cust and I did do 360 testing. everything successful.
---------------------------------------------------------
---------------------------------------------
11204055521560098313
TRENDA CARNER
108 MANDERLEY CT, null, FESTUS, MO, 63028-
[email protected]
7752
503210
MDN: 314 773 4971 - Trenda
IMEI: 356294091808518
ICCID: 89148000005053636312
OSP: Att
Acct: 383026104810
Pin: 1230
MDN: 573 808 8701 Dennis
IMEI: 356294091839976
ICCID: 89148000005053636684
OSP: Att
Acct: 370578328
Pin: 072869
Cingular Wireless
Susan Shrumb
Call Back Number: 314 773 4971
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to get her 2 lines activated. I authenticated the acct and I gathered the info. I did check 3 Hr SLA. I verified IMEI and ICCID. I submitted the request for the 1st number, but it came back with error 6A MDN Not found. I called ot the OSP and they adv that they do not have the number of 573 808 8701 in the system, and they are not sure who has that number. I checked Neustar and it does show Cingular, but they are advising that they do not have the MDN. We tried to see if we would be able to do a Spid rebuild but wasnt able to as Neustar is showing the Cingular services. Was adv by TL NJP and SA GS to esc to Tier 3.
Problem Description: There was an ERROR activating the previous one [RC=[6A] RD=[MDN not found/does not belong to this SP]]
Account Number: 503210
MDN: 573 808 8701
IMEI: 356294091808518
ICCID: 89148000005053636312
Access Point Number
Baseband Version
Model: K30
Error Code: 6A MDN Not Found// Number Doesnt Belong to SP
Old Service Provider
New Service Provider
Response Type (For Ports Only)
Date/Time Sent (For Ports Only)
Due Date/Time (For Ports Only)
Ticket number 14676636
---------------------------------------------
00003104781560102303 -----BYOD
Mara
P2828454
cust care
Ryan Hollenbeck
6804 11TH ST W, null, BRADENTON, FL, 34207
6947
[email protected]
540195
OSP: vzw
Acct: 0925316122
Pin: 1397
MDN: 941 504 1671
IMEI: 355835085058261
ICCID: 89148000005173329699
Call Back Number: 941 751 4697
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to have his dev activated by porting. I authenticated the acct and I gathered the info but the cust did not know what his acct num and pin num was so. I called to OSP to obtain. They were able to provide the info and I was able to port the number over. I did set the 3 hr SLA with the cust and I did do 360 testing. everything successful.
---------------------------------------------
00004059901560103996
Kenneth Middleton
111 NANCY LN, null, GEORGETOWN, KY, 40324
6306
[email protected]
517217
MDN: 502 542 7701
IMEI: 353258079129760
ICCID: 89148000005149658403
Call Back Number:502 542 9048
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked NA
Reason for Call & Steps Taken: cust called in to activate his dev. I authenticated the acct and I adv the cust that the lines are already activated. I tried to place a test call to the dev but it was going to the recording about the vm not being setup. I checked RSSX and it was in RS status. I had the cust to do a network reset, but then the call went to dead air. I called out to the cust several times, with no answer. I statyed on the line, until the call just dropped. I called the cust back and we did finish the network reset and afterwards it did connect. Had the cust to do 360 testing and all features did work.
---------------------------------------------------------
11210082471560105226
SABRINA BURGE
440 JACKSON ST, null, ROCKMART, GA, 30153-
0360
[email protected]
249787
OSP: Att
Acct: 534222328281
Pin: 2561
MDN: 678 964 1357
IMEI
ICCID:
Call Back Number: 678 964 1357
IMEI/ICCID verified? no cust dev was already activated and working.
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to port in on active. I authenticated the acct and I verified all of the info. I gathered all info needed. I got permission to port in from SA GS and I did set teh expeactions with the cust and I did set SLA of 3hrs. I ported over her number, and did perform 360 testing.
The cust wanted to know about the by the gig plan, and she did adv that she doesnt have any hot spots around her, and I adv that the feature would only work if hot spots are available. I adv her that if she does go over her gigs, then she will be charged overage.
She stated that she wanted to change her plan. I xfered her to billing for plan change.
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
11100023451560088967
WALLACE HARRIS
116 TRENT HOUSE RD, null, IRMO, SC, 29063
7091
540046
IMEI: 356294091890052
ICCID: 89148000005039584495
MDN: 779 423 3635
Cricket
acct: 443722820
pin: 1253
Call Back Number: 815 505 0042
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to get the device activated by porting. I authenticated the acct and I gathered all of the info that is needed.
I checked eligibility, and I verified IMEI and ICCID.
I did set 3hr SLA with the cust.
I called over ot the OSP and they were able to provide the acct info. I was able to port successfully. I did 360 testing, but when I called the cust that connection had a lot of static. I tried a 2nd time and the same thing. I adv the cust that it was a very bad connection and I will have to get her over to tech support to see if they woul dbe able to send her out a new dev. not sure if they will be qable to trouble the static issue.
---------------------------------------------
11200040841560093895
AMBER KILGORE
416 LEWIS AVE, null, SHELBYVILLE, TN, 37160
6056----> 5462
[email protected]
528373
IMEI: 357929090517649
ICCID: 89148000005053407623
MDN: 407 508 9711
OSP: Vzw
Acct: 092524828100001
Pin: 9583 or 1030 or 2010
Call Back Number: 931 212 2482
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken:
cust called in to get the device activated by porting. I authenticated the acct and I gathered all of the info that is needed.
I checked eligibility, and I verified IMEI and ICCID.
I did set 3hr SLA with the cust.
I was able to port successfully. I did 360 testing, everything successful
---------------------------------------------
11205046121560095733
Halene Sell
735 HILLCREST DR, null, SAINT MARYS, OH, 45885
6538---->
546103
unable to authenticate
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
00003141051560096061
DALE STONE
W272 S 3927 OVERLOOK LN, null, WAUKESHA, WI, 53189
1162
[email protected]
472765
OSP: vzw
Acct: 42485208800001
Pin: 0869---- J3ss3
MDN: 262 510 3037
IMEI: 357506094223687
ICCId: 89148000005053288221
Call Back Number: 262 951 0475
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to have his dev activated by porting. I authenticated the acct and I gathered the info and I was able to port the number over. I did set the 3 hr SLA with the cust and I did do 360 testing. everything successful.
---------------------------------------------------------
---------------------------------------------
11204055521560098313
TRENDA CARNER
108 MANDERLEY CT, null, FESTUS, MO, 63028-
[email protected]
7752
503210
MDN: 314 773 4971 - Trenda
IMEI: 356294091808518
ICCID: 89148000005053636312
OSP: Att
Acct: 383026104810
Pin: 1230
MDN: 573 808 8701 Dennis
IMEI: 356294091839976
ICCID: 89148000005053636684
OSP: Att
Acct: 370578328
Pin: 072869
Cingular Wireless
Susan Shrumb
Call Back Number: 314 773 4971
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to get her 2 lines activated. I authenticated the acct and I gathered the info. I did check 3 Hr SLA. I verified IMEI and ICCID. I submitted the request for the 1st number, but it came back with error 6A MDN Not found. I called ot the OSP and they adv that they do not have the number of 573 808 8701 in the system, and they are not sure who has that number. I checked Neustar and it does show Cingular, but they are advising that they do not have the MDN. We tried to see if we would be able to do a Spid rebuild but wasnt able to as Neustar is showing the Cingular services. Was adv by TL NJP and SA GS to esc to Tier 3.
Problem Description: There was an ERROR activating the previous one [RC=[6A] RD=[MDN not found/does not belong to this SP]]
Account Number: 503210
MDN: 573 808 8701
IMEI: 356294091808518
ICCID: 89148000005053636312
Access Point Number
Baseband Version
Model: K30
Error Code: 6A MDN Not Found// Number Doesnt Belong to SP
Old Service Provider
New Service Provider
Response Type (For Ports Only)
Date/Time Sent (For Ports Only)
Due Date/Time (For Ports Only)
Ticket number 14676636
---------------------------------------------
00003104781560102303 -----BYOD
Mara
P2828454
cust care
Ryan Hollenbeck
6804 11TH ST W, null, BRADENTON, FL, 34207
6947
[email protected]
540195
OSP: vzw
Acct: 0925316122
Pin: 1397
MDN: 941 504 1671
IMEI: 355835085058261
ICCID: 89148000005173329699
Call Back Number: 941 751 4697
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to have his dev activated by porting. I authenticated the acct and I gathered the info but the cust did not know what his acct num and pin num was so. I called to OSP to obtain. They were able to provide the info and I was able to port the number over. I did set the 3 hr SLA with the cust and I did do 360 testing. everything successful.
---------------------------------------------
00004059901560103996
Kenneth Middleton
111 NANCY LN, null, GEORGETOWN, KY, 40324
6306
[email protected]
517217
MDN: 502 542 7701
IMEI: 353258079129760
ICCID: 89148000005149658403
Call Back Number:502 542 9048
IMEI/ICCID verified? Yes
Old Service Provider (If Porting)
Port Eligibility Checked NA
Reason for Call & Steps Taken: cust called in to activate his dev. I authenticated the acct and I adv the cust that the lines are already activated. I tried to place a test call to the dev but it was going to the recording about the vm not being setup. I checked RSSX and it was in RS status. I had the cust to do a network reset, but then the call went to dead air. I called out to the cust several times, with no answer. I statyed on the line, until the call just dropped. I called the cust back and we did finish the network reset and afterwards it did connect. Had the cust to do 360 testing and all features did work.
---------------------------------------------------------
11210082471560105226
SABRINA BURGE
440 JACKSON ST, null, ROCKMART, GA, 30153-
0360
[email protected]
249787
OSP: Att
Acct: 534222328281
Pin: 2561
MDN: 678 964 1357
IMEI
ICCID:
Call Back Number: 678 964 1357
IMEI/ICCID verified? no cust dev was already activated and working.
Old Service Provider (If Porting)
Port Eligibility Checked Yes
Reason for Call & Steps Taken: cust called in to port in on active. I authenticated the acct and I verified all of the info. I gathered all info needed. I got permission to port in from SA GS and I did set teh expeactions with the cust and I did set SLA of 3hrs. I ported over her number, and did perform 360 testing.
The cust wanted to know about the by the gig plan, and she did adv that she doesnt have any hot spots around her, and I adv that the feature would only work if hot spots are available. I adv her that if she does go over her gigs, then she will be charged overage.
She stated that she wanted to change her plan. I xfered her to billing for plan change.
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------
Call Back Number
IMEI/ICCID verified? Yes/No
Old Service Provider (If Porting)
Port Eligibility Checked Yes/No/NA
Reason for Call & Steps Taken:
---------------------------------------------------------