Prorated Charges
I can actually share a simple breakdown here of what you have on the previous bill - so that you can double check as well if these are the 'only' items you have truly availed. Then the pro-rated charges are charges for the days when you have the old plan of ____ during ____ then charges when you have the new plan of ____ from the span of _____ . When I was checking your bill, I have noticed that you are eligible for our Internet/TV service, may I know what type of programming and movies does your family enjoy watching?
Order Status
Sure, I can definitely help you check the status of your order now. Apart from checking your request, I want to make sure that you are getting the best services you deserve, May I know do you usually pay for your internet/TV service?
Upon checking here, your order status is _____ . No worries, it will be shipped/delivered to your address within __ days. Also, may I know what types of programming and movies does your family enjoy watching so you can get the best out of AT&T?
Lower Bill
I can definitely help you with that as I am a consumer/customer myself and I know how importance for us to check if there's a way to lower the bill. While I am checking your account, may I know what is your monthly budget for TV and/ Internet service provider?
I fully understand how important to us on lowering our bill nowadays due to market inflation. No worries, I can definitely help you with your concern. On one hand, would you mind me asking regarding on what do you like most/least about your current Internet and/TV service provider?
I can actually share a simple breakdown here of what you have on the previous bill - so that you can double check as well if these are the 'only' items you have truly availed. Then the pro-rated charges are charges for the days when you have the old plan of ____ during ____ then charges when you have the new plan of ____ from the span of _____ . When I was checking your bill, I have noticed that you are eligible for our Internet/TV service, may I know what type of programming and movies does your family enjoy watching?
Order Status
Sure, I can definitely help you check the status of your order now. Apart from checking your request, I want to make sure that you are getting the best services you deserve, May I know do you usually pay for your internet/TV service?
Upon checking here, your order status is _____ . No worries, it will be shipped/delivered to your address within __ days. Also, may I know what types of programming and movies does your family enjoy watching so you can get the best out of AT&T?
Lower Bill
I can definitely help you with that as I am a consumer/customer myself and I know how importance for us to check if there's a way to lower the bill. While I am checking your account, may I know what is your monthly budget for TV and/ Internet service provider?
I fully understand how important to us on lowering our bill nowadays due to market inflation. No worries, I can definitely help you with your concern. On one hand, would you mind me asking regarding on what do you like most/least about your current Internet and/TV service provider?