The service that we offer has a fee but we cannot processed a payment as of the moment because we are
currently having a system update
if you are interested you can call us back after 24 to 48 hours to fix your issue .
You were referred by comcast to support.com correct?
Its because we are the most trusted partners of comcast
as we can fix issue of their customers and the services
that offer are in discounted price.
Based on the issue that you've told me ...it would fall on our match service which we called...WNS or HDS
We do have match service for your issue which is HELP DESK SERVICE,
it will fix the issue on your concern.....
we can also walk you through.
to make the service worth it on its price
I can do a quick check up on your pc
like on the browser, check if there's redirection
or extension causing the issue happen.
Also, once browser was reconfigured
it will prevent the issue to happen again.
The service has a 5 days warranty if
in case same issue happen again.
================================================================================================
SLOW CONNECTION /WIRELESS INTERNET CONNECTION IS LOW
low download speed issue
wireless connection can drag for different reasons
like incorrect router configuration , device interference
and bandwitdth throttling.
==========================================================================
Of course as partners of comcast we don't want our customers to spend money if its not necessary.
And we do make sure that if the issue is within comcast scope of support, then we will immediately send you back to them
However , your issue needed an intensive wireless networking troubleshooting which can only be taken care of
by specialist like us in support.com. Aside from that
we are the most trusted technical support company of comcast as we have been partners
for a lot of years.
Comcast has given us permission to provide you our service which is match on your issue like this.
Alright?
Don't you worry...
Its already in a bargain price of 79.95 or 49.95.
Shall we proceed and fix your internet connection issue
Are you gonna use a debit or a credit card?
I'm paying COMCAST for the service, therefore my issue must be covered by their support: I understand where you're coming from. The last thing that I want you to do is spend money when it's not necessary. I am not aware what COMCAST representative told you but basically if I know its COMCAST service capacity then I'll immediately refer you back to them. However as I have stated earlier their service is limited to ensuring that you have an active internet signal up to your modem. They act like our electricity provider, whose only responsibility is to ensure continuous distribution of electricity to our homes. But normally, they don't support any issue related to malfunctioning electrical devices for whatever reason.you And just as in your case, your internet signal is working fine, but the device that you try to connect into it isn't. If you'd let me I'd like to get this issue resolve for you in approximately 30 minutes. Shall we proceed?
I shouldn't be paying because COMCAST created this problem in the first place. I wouldn't lose my internet connection if they didn't change my device/asked me to reset my router:I understand how you feel. Resetting your router/modem is actually a basic troubleshooting procedure that is being followed by many. Overtime, as a result of our internet activities our wireless network collects and piles up what we call as data garbage which clogs our network. Resetting your modem/router frees up the internet signal trapped within this clogged network. Unfortunately, this basic maintenance procedure would also result to reverting our wireless network to its default settings thus becomes unrecognizable by our device. However, we can get this fixed easily by setting up your network the way your device will be able to recognize and interact with it. You can watch me as I do that. In a way you'd learn how it's being done, so you don't' need to spend money in the future just in case you get into the same issue. Shall we go ahead?
-I can surely help you configure the internet settings and connect the computer to
the internet
-we have an exact service that perfectly match with your issue
and that is WIRELESS NETWORKING service
-its at a bargain price of $79.95
-the issue is beyond the scope of comcast as they are only providing internet service
but with the configuration on the settings of the computer they can't do it as they are not
specialized or they have limited knowledge on it
Why Am I not told of paid services?:
I'm sorry but I cannot comment on that since I didn't heard the actual conversation between you and the COMCAST representative.
However, I can say that the representative did the right thing of referring your issue to someone like us since
they can't directly assist you in configuring your PC/tablet/smartphone in such a way that it can successfully receive the internet signal
being emitted by your modem. Of course you don't necessarily need to get this type of service from us.
There are other technical support provider company that offers this type of support.
What I don't want you missed out though is the very affordable cost of our service especially built for COMCAST customers like you.
Like other Tech Support Company, our rates are normally pegged double than I what I quoted you earlier.
Somehow COMCAST agreed to subsidized a big portion of it as their way of helping their customers who may need this service.
I'm sure they didn't tell you this. Do they?
currently having a system update
if you are interested you can call us back after 24 to 48 hours to fix your issue .
You were referred by comcast to support.com correct?
Its because we are the most trusted partners of comcast
as we can fix issue of their customers and the services
that offer are in discounted price.
Based on the issue that you've told me ...it would fall on our match service which we called...WNS or HDS
We do have match service for your issue which is HELP DESK SERVICE,
it will fix the issue on your concern.....
we can also walk you through.
to make the service worth it on its price
I can do a quick check up on your pc
like on the browser, check if there's redirection
or extension causing the issue happen.
Also, once browser was reconfigured
it will prevent the issue to happen again.
The service has a 5 days warranty if
in case same issue happen again.
================================================================================================
SLOW CONNECTION /WIRELESS INTERNET CONNECTION IS LOW
low download speed issue
wireless connection can drag for different reasons
like incorrect router configuration , device interference
and bandwitdth throttling.
==========================================================================
Of course as partners of comcast we don't want our customers to spend money if its not necessary.
And we do make sure that if the issue is within comcast scope of support, then we will immediately send you back to them
However , your issue needed an intensive wireless networking troubleshooting which can only be taken care of
by specialist like us in support.com. Aside from that
we are the most trusted technical support company of comcast as we have been partners
for a lot of years.
Comcast has given us permission to provide you our service which is match on your issue like this.
Alright?
Don't you worry...
Its already in a bargain price of 79.95 or 49.95.
Shall we proceed and fix your internet connection issue
Are you gonna use a debit or a credit card?
I'm paying COMCAST for the service, therefore my issue must be covered by their support: I understand where you're coming from. The last thing that I want you to do is spend money when it's not necessary. I am not aware what COMCAST representative told you but basically if I know its COMCAST service capacity then I'll immediately refer you back to them. However as I have stated earlier their service is limited to ensuring that you have an active internet signal up to your modem. They act like our electricity provider, whose only responsibility is to ensure continuous distribution of electricity to our homes. But normally, they don't support any issue related to malfunctioning electrical devices for whatever reason.you And just as in your case, your internet signal is working fine, but the device that you try to connect into it isn't. If you'd let me I'd like to get this issue resolve for you in approximately 30 minutes. Shall we proceed?
I shouldn't be paying because COMCAST created this problem in the first place. I wouldn't lose my internet connection if they didn't change my device/asked me to reset my router:I understand how you feel. Resetting your router/modem is actually a basic troubleshooting procedure that is being followed by many. Overtime, as a result of our internet activities our wireless network collects and piles up what we call as data garbage which clogs our network. Resetting your modem/router frees up the internet signal trapped within this clogged network. Unfortunately, this basic maintenance procedure would also result to reverting our wireless network to its default settings thus becomes unrecognizable by our device. However, we can get this fixed easily by setting up your network the way your device will be able to recognize and interact with it. You can watch me as I do that. In a way you'd learn how it's being done, so you don't' need to spend money in the future just in case you get into the same issue. Shall we go ahead?
-I can surely help you configure the internet settings and connect the computer to
the internet
-we have an exact service that perfectly match with your issue
and that is WIRELESS NETWORKING service
-its at a bargain price of $79.95
-the issue is beyond the scope of comcast as they are only providing internet service
but with the configuration on the settings of the computer they can't do it as they are not
specialized or they have limited knowledge on it
Why Am I not told of paid services?:
I'm sorry but I cannot comment on that since I didn't heard the actual conversation between you and the COMCAST representative.
However, I can say that the representative did the right thing of referring your issue to someone like us since
they can't directly assist you in configuring your PC/tablet/smartphone in such a way that it can successfully receive the internet signal
being emitted by your modem. Of course you don't necessarily need to get this type of service from us.
There are other technical support provider company that offers this type of support.
What I don't want you missed out though is the very affordable cost of our service especially built for COMCAST customers like you.
Like other Tech Support Company, our rates are normally pegged double than I what I quoted you earlier.
Somehow COMCAST agreed to subsidized a big portion of it as their way of helping their customers who may need this service.
I'm sure they didn't tell you this. Do they?