EasyMerchant is a family run business, with more than 50 combined years in the industry. We keep all of our drainage and building materials in stock on site ready to be properly picked and packed.
Our target is just to make life simple for our clients, as we all know this is what makes them return over and over again.
We do this by listening closely to our client's needs and following them, we manage our business with morals rather than money in mind. If you purchase from EasyMerchant you can expect the right products to deliver in the right place at the correct time for the right price, and if something goes wrong we will do the right thing and put it right.
EasyMerchant benefit from many years in the industry. This implies that over time we have developed strong business relationships with industry leaders. This is helpful in many ways, it means we can source the best products and the newest products at the right fees, but it also implies we can be nimble and contact favours if needed.
Say for instance we lack of stock and something happened. We will likely be able to call on a partner and fulfil the order. Say you need something that we don't have? I bet we can find it!
Part of making a customers lives easy implies getting the order right the first time. At EasyMerchant we pick and pack and deliver our orders in a systematic way. All things is recorded and we also send out a picture of the picked order to our customers prior to dispatch to keep them in the loop.
We try to use our own vehicles wherever possible, but when this is not possible we make sure we're using premium carriers to deliver your orders punctually and at the correct place.
At EasyMerchant we are always available either on the phone or via the chat function or to answer an email. That's one of the most important aspects of making our clients lives a little easier.
Not like some other companies, you'll actually have the ability to get through to us should you have any concerns or questions, and if you need advice you can depend on us to provide the appropriate answers or put you in touch with the right people.
CONTACT US
Fairy Farm Toppesfield Road Braintree Essex CM7 4EP United Kingdom01371850808https://www.easymerchant.co.uk/[email protected]
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