WSR
Hello,
I’ve created a warranty service request for your Fire tablet. Please send your device to us so it can be checked by our technicians.
Your pre-paid return shipping label can be printed using the link below:
Please keep your USB cable or power adapter, [FOR KIDS EDITION TABLET ADD: Kids Edition Tablet Cover,] manual, and any accessories or other items that originally shipped with your device.]
We will send you an email to let you know when we are done servicing your device, along with other important information about your warranty service request.
Thank you for allowing us to work through this with you.
______________________________________________________________________________________________
REPLACEMENT W/ UPS PICK UP
Hello, I'm sorry your Fire tablet isn't working. I'm sending you a replacement Fire tablet via Two-Day shipping. Here's your replacement order information: Order Number: [ORDER ID] Estimated Delivery Date: [DELIVERY DATE RANGE] Please don't modify the replacement order in Your Amazon Account, as that may delay the replacement shipment.
I requested a call tag so UPS can pick up the item[s] you're returning to us. The tracking number for this call tag is: [CALLTAG TRACKING NUMBER].Follow the link below to find return instructions: https://www.amazon.com/gp/orc/rml/[RMA ID] Repackage or prepare your return in a way similar to when it arrived, and remove any shipping labels already on the box that is being returned. Please note that UPS won’t bring a box to you for the pickup attempt, and it’s their policy that they won’t accept items that aren’t packaged. If the request is submitted before 11pm local time, UPS will typically attempt to pick up your return package on the next business day (not weekends or holidays), however, it may take up to three business days to receive and process your pickup request. The UPS driver will arrive at your address with a shipping label. If the package isn’t available, UPS will leave the label for you to drop off the item. For help locating a UPS drop-off location, this website may be useful: http://www.ups.com/dropoff?loc=en_US UPS recommends someone be present when picking up a return. If no one will be available, unattended pick-up will be at the driver's discretion. You can contact UPS at 1-800-PICK-UPS (1-800-742-5877) for more information about unattended pick-ups. If you call them, please reference the tracking number above.
Thank you for allowing us to work through this with you. Your replacement Fire will be arriving soon.
_______________________________________________________________________________________________________________
TABLET REPLACEMENT
Hello,
I'm sorry your Fire tablet isn't working. I'm sending you a replacement Fire tablet via Two-Day shipping. Here's your replacement order information: Order Number: [ORDER ID] Estimated Delivery Date: [DELIVERY DATE RANGE] Please don't modify the replacement order in Your Amazon Account, as that may delay the replacement shipment.
A pre-paid return shipping label can be printed using the link below: https://www.amazon.com/gp/orc/rml/[RMA ID]
Thank you for allowing us to work through this with you. Your replacement Fire will be arriving soon.
________________________________________________________________________________________________________________-
INK REPLACEMENT
Hello, I'm sorry your Kindle isn't working. I'm sending you a replacement Kindle via Two-Day shipping. Here's your replacement order information: Order Number: [ORDER ID] Estimated Delivery Date: [DELIVERY DATE RANGE] Please don't modify the replacement order in Your Amazon Account, as that may delay the replacement shipment.
When you return your Kindle, please keep your USB cable or power adapter, manual, and any accessories or other items that originally shipped with your Kindle. Remember to back up your personal content to your computer.
A pre-paid return shipping label can be printed using the link below: https://www.amazon.com/gp/orc/rml/[RMA ID]
Thank you for allowing us to work through this with you. Your replacement Kindle will be arriving soon.
_____________________________________________________________________________________________________________________
Hello,
I’ve created a warranty service request for your Fire tablet. Please send your device to us so it can be checked by our technicians.
Your pre-paid return shipping label can be printed using the link below:
Please keep your USB cable or power adapter, [FOR KIDS EDITION TABLET ADD: Kids Edition Tablet Cover,] manual, and any accessories or other items that originally shipped with your device.]
We will send you an email to let you know when we are done servicing your device, along with other important information about your warranty service request.
Thank you for allowing us to work through this with you.
______________________________________________________________________________________________
REPLACEMENT W/ UPS PICK UP
Hello, I'm sorry your Fire tablet isn't working. I'm sending you a replacement Fire tablet via Two-Day shipping. Here's your replacement order information: Order Number: [ORDER ID] Estimated Delivery Date: [DELIVERY DATE RANGE] Please don't modify the replacement order in Your Amazon Account, as that may delay the replacement shipment.
I requested a call tag so UPS can pick up the item[s] you're returning to us. The tracking number for this call tag is: [CALLTAG TRACKING NUMBER].Follow the link below to find return instructions: https://www.amazon.com/gp/orc/rml/[RMA ID] Repackage or prepare your return in a way similar to when it arrived, and remove any shipping labels already on the box that is being returned. Please note that UPS won’t bring a box to you for the pickup attempt, and it’s their policy that they won’t accept items that aren’t packaged. If the request is submitted before 11pm local time, UPS will typically attempt to pick up your return package on the next business day (not weekends or holidays), however, it may take up to three business days to receive and process your pickup request. The UPS driver will arrive at your address with a shipping label. If the package isn’t available, UPS will leave the label for you to drop off the item. For help locating a UPS drop-off location, this website may be useful: http://www.ups.com/dropoff?loc=en_US UPS recommends someone be present when picking up a return. If no one will be available, unattended pick-up will be at the driver's discretion. You can contact UPS at 1-800-PICK-UPS (1-800-742-5877) for more information about unattended pick-ups. If you call them, please reference the tracking number above.
Thank you for allowing us to work through this with you. Your replacement Fire will be arriving soon.
_______________________________________________________________________________________________________________
TABLET REPLACEMENT
Hello,
I'm sorry your Fire tablet isn't working. I'm sending you a replacement Fire tablet via Two-Day shipping. Here's your replacement order information: Order Number: [ORDER ID] Estimated Delivery Date: [DELIVERY DATE RANGE] Please don't modify the replacement order in Your Amazon Account, as that may delay the replacement shipment.
A pre-paid return shipping label can be printed using the link below: https://www.amazon.com/gp/orc/rml/[RMA ID]
Thank you for allowing us to work through this with you. Your replacement Fire will be arriving soon.
________________________________________________________________________________________________________________-
INK REPLACEMENT
Hello, I'm sorry your Kindle isn't working. I'm sending you a replacement Kindle via Two-Day shipping. Here's your replacement order information: Order Number: [ORDER ID] Estimated Delivery Date: [DELIVERY DATE RANGE] Please don't modify the replacement order in Your Amazon Account, as that may delay the replacement shipment.
When you return your Kindle, please keep your USB cable or power adapter, manual, and any accessories or other items that originally shipped with your Kindle. Remember to back up your personal content to your computer.
A pre-paid return shipping label can be printed using the link below: https://www.amazon.com/gp/orc/rml/[RMA ID]
Thank you for allowing us to work through this with you. Your replacement Kindle will be arriving soon.
_____________________________________________________________________________________________________________________