We call it Double the data plan promotion. This offer is only exclusive for our loyal customer who still have the old mobile share value plan We double your data just for $00 including your 00% discount. Your current bill maybe have a higher additional fee because the plan was changed in the middle of cycle. Let me explain why this happened
 
For our plan price/rate, this may increase if the plan is very old or grandfathered plan based as well on our economic status. In order to make sure you are getting the best service including with the price, we either suggest to switch to the new plan which will not require a new contract or in order to compensate you if you want to stay with your plan, we double your data instead so that you can have an advantage as well
 
As your trusted adviser, I can suggest you to take advantage of the double the data plan. This will allow you to use more data than usual as we are also preparing to have all of you to get 5g network which will consume your data faster as this kind of network is very fast 10-20mbps
 




I apologise if you may have not received any notifications about the plan shifting, though AT&T has tried its best sending notifications via email/ sms to all its customers
 
I will surely send feedback about this as well. On the other hand, if you feel like this plan may not work best for you, we can definitely check other plan options that may suit your need and budget




 
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